Technologies

Business intelligence and data analysis

We have our own technologies and the most up-to-date data collection and analysis techniques to deliver timely and quality information to our clients. We have platforms for text analytics, modeling and machine learning.

Text Analytics

Modeling and machine learning

Advanced statistical analysis on time

Research (Information gathering tools)

We develop our own technological infrastructure to capture customer information at key points and contact ideals:

CAWI

EOL is a pioneer in online studies in Chile. Since 2001 it has developed an online survey platform capable of generating the most demanding questionnaires with an automated online survey system.

IVR

Interactive answering telephone system.

CATI

Own call center to carry out telephone surveys. We also have alternative shipments via WhatsApp and SMS.

On-site survey systems

Surveys via tablets, APP, QR, among others.

Panel of own observers

Panel of own auditors, with presence throughout the national territory to carry out missions and answer conversations.

Dashboards and Web Reports

The information collected through the surveys in CAPI-CATI-CAWI is transferred directly to the EOL servers, resulting in updated results online, daily, weekly or monthly. We have online reporting systems and exclusive EOL developments with graphic libraries and statistical analysis, designed so that the user can make crosses and filters with a self-consultation system.