What do we do?

Our Services:

Marketing and advertising studies

  • Pre y post advertising evaluation.
  • Brand tracking and positioning.
  • Brand health studies.
  • Product/service test.

Execution / Audits at contact points

  • Expert/Incognito Client.
  • Quality audits.
  • Price verification.
  • Monitoring implementation of campaigns at points of sale (POS).

Insights​

  • Focus group online.
  • Depth interview.

Monitoring

  • Analysis of the quality of the service delivered by the companies through the monitoring of wiretapping.

Measurement of customer experience CX and collaborators experience. APM

  • Methodology supported by biology and neuroscience
  • Conversation channel between the bran an its clients, collaborators or people of interest.
  • Questionnaire of 4-5 questions in which we obtain all the information that matters to the client when interacting with the brand.
  • It seeks to promote and manage the process of continuous improvement from positive pole.
  • Simple and inspiring tool to understand and manage experiences.

Information logistics

Integrate all the actors of your brand

COLLECTS

Information gathering  E-mail/SMS/WhatsApp invitations

Services

Tools

CATI | CAWI | PRESENTIAL

ANALYZES

Database Population  and Administration

Services

Tools

PERFORMANCE MONITORING
Infrastructure - systems

VISUALIZE AND MANAGE

Tiered distribution  Management + Head office + Collaborator Customer + Supplier

Services

Tools

AD-HOC DEVELOPMENTS