What do we do?
Our Services:
Measurement of customer experience CX and collaborators experience. APM
- Methodology supported by biology and neuroscience
- Conversation channel between the bran an its clients, collaborators or people of interest.
- Questionnaire of 4-5 questions in which we obtain all the information that matters to the client when interacting with the brand.
- It seeks to promote and manage the process of continuous improvement from positive pole.
- Simple and inspiring tool to understand and manage experiences.
Information logistics
Integrate all the actors of your brand
COLLECTS
Information gathering E-mail/SMS/WhatsApp invitations
Services
- - Surveys
- - Conversations
- - On-the-spot observations
- - Expert measurements
- - Missions
Tools
CATI | CAWI | PRESENTIAL
ANALYZES
Database Population and Administration
Services
- - Customer perception
- - Emotions
- - Behavior data
- - Segmentations
- - Predictions
Tools
PERFORMANCE MONITORING
Infrastructure - systems
VISUALIZE AND MANAGE
Tiered distribution Management + Head office + Collaborator Customer + Supplier
Services
- - Full Visualization and Management Platforms
- - Personalized reports via e-mail
- - Delivery without intermediaries
- - Downloadable database
- - Crm population of your brand