What do we do?
Marketing and advertising studies
- Pre y poste advertising evaluation
- Brand tracking and positioning
- Brand health studies
- Product/service test
Execution / Audits at contact points
- Expert/Incognito Client.
- Quality audits.
- Price verification.
- Monitoring implementation of campaigns at points of sale (POS).
- Focus group online.
- Depth interview.
- Analysis of the quality of the service delivered by the companies through the monitoring of wiretapping.
Measurement of customer experience CX and collaborators experience. APM
- Methodology supported by biology and neuroscience
- Conversation channel between the bran an its clients, collaborators or people of interest
- Questionnaire of 4-5 questions in which we obtain all the information that matters to the client when interacting with the brand
- It seeks to promote and manage the process of continuous improvement from positive pole
- Simple and inspiring tool to understand and manage experiences